Your privacy and data security are important to us. This privacy policy document describes the types of information that is or may be collected, used or shared by Thesolutions.ch when you visit, use or shop there.

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Thesolutions.ch is operated by The Solutions Sàrl,Rue Daniel-Jeanrichard 44 / PO Box 509, 2300 La Chaux-de-Fonds, Switzerland, Swiss company number: CH-645.4.110.598-2, (referred to as “I”, “Me”, “Our”, “We” or “Us”). As a customer of this service, you are a “User”, “Visitor” or “You” under this agreement. The website or any service we offer will be referred to as the “website” or “service”. External services or integrations of this type will be referred to as “external provider” or “external service” applications.

We may also collect personal information about you, such as your name, organization/company name, address, email address or other personal data if you provide it to us during registration, purchase, by contacting us or in another way. We only ask for personal information when we actually need it to provide you with a desired service (for example, if you place an order through the Website). We collect it by fair and lawful means, with your knowledge and consent. We also tell you why we collect it and how it will be used.

We do not share, sell, trade, or rent any personally identifiable information with third parties unless required to do so by law, if you violate our Terms of Service, or if it helps us facilitate our Service. For example, the online store module may require the transmission of your data to third-party services such as payment solutions. We may also use statistics services such as Google Analytics, Facebook Pixel and others. Each of these services has its own privacy policy which can be consulted directly on the respective sites. 

In order to provide certain features, we may use other third-party services such as payment and accounting providers or services, support or communications providers and other services, we reserve the right not to track how you interact with the services provided. 

We may collect and use non-personal information to help us improve the Service, personalize your experience, and analyze use of the Service. This Privacy Policy does not limit our use or disclosure of non-personal information collected. We reserve the right to collect, use and disclose this non-personal information to our partners, advertisers and other third parties in our sole discretion.

The General Data Protection Regulation (GDPR) is a regulation of European law relating to data protection and privacy for all individuals within the European Union and the European Economic Area. If you are a European resident, we are the data controller of your data and you have the right to know how your personal information is processed, what we have collected about you and to request that this data be corrected, updated or deleted. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States. Please contact us if you have any questions about your rights under the GDPR. For further information or complaints, please contact your local data protection authority.

We retain collected information for as long as necessary to provide you with the requested service or until you ask us to delete this information. What data we store is protected within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. Customer passwords that we may store are stored in hash form and the original password cannot be recovered.

We may communicate with you by email or telephone in response to your inquiries or send you service-related announcements based on the personal information you provide to us. We may also use your personal information to send you updates and other promotional communications if we have received your consent. If you no longer wish to receive these email updates, you can opt out of receiving them at any time by following the instructions included in each communication. This is usually an "unsubscribe" link.

Our website may contain links to and from third-party websites or services that are not operated by us. If you follow a link to one of these websites and are redirected to a third party website, please note that these websites have their own privacy policies and we accept no responsibility for these policies or practices. Please review the privacy policy of each website you visit before submitting any personal information to any of those websites.

Our website may display advertisements served by our advertising partners who may have their own privacy policies and may set cookies and web beacons. These cookies help the ad server recognize your device each time an advertisement is served to you or others who use your device. This privacy policy only covers the use of Thesolutions.ch and does not cover any third party advertisers or partners.

 This website does not alter its data collection and use practices when your browser sends the “Do Not Track” signal.

 In the event Thesolutions.ch or substantially all of our assets, are acquired, or in the event Company Name enters bankruptcy or ceases operations, your personal information would be one of the assets transferred or acquired by a third party who may continue to process your personal information. You acknowledge and consent that such transfers may take place, and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to use your personal information as set forth in this Policy.

We reserve the right to update or modify this privacy policy at any time without notice. We will post these changes on this page. Please therefore review this document each time you provide us with personal information. This policy comes into effect on 2022/12/14. Your continued use of the Website after seven (7) days of changes or revisions to this Privacy Policy means that you accept the terms of such revised Privacy Policy. We suggest that you review this Privacy Policy regularly if you are concerned about how your information is used.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

For any additional information or if you wish to exercise your right over your personal data, you can contact us directly at the following address info@thesolutions.ch or send us a letter to the following postal address    

The Solutions Sàrl
Rue Daniel-Jeanrichard 44 / PO Box 509
2300 La Chaux-de-Fonds
Switzerland